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THE ALMONER%u2019S GUIDE5.WELLBEING OF YOURSELF AND OTHERSWELLBEING AND LONEWORKINGFollowing the simple wellbeing advice and lone visiting principles contained within this guide are important as is the need to be aware of the things to look out for. As members of society, we all need to keep an eye out for vulnerable adults, children and young people and to be vigilant to protect them from physical and emotional harm. As an Almoner, it is important to be aware of common types of abuse that you may come across. This includes physical, sexual, emotional, financial and domestic abuse and neglect.ALLEGATIONS, CONCERNS AND DISCLOSURESAs a responsible citizen, if a person entrusts you with personal information or if you have a concern about a person%u2019s physical, sexual or emotional wellbeing it is your responsibility to raise awareness. If a child or adult is at immediate risk then contact the police. What to do if someone makes a disclosure DO%u2022 Remain calm, approachable and receptive. %u2022 Listen carefully, without interrupting. %u2022 Acknowledge you understand how difficult this may be. %u2022 Make it clear that you are taking what is said seriously. %u2022 Reassure them that they have done the right thing in telling you. %u2022 Let them know that you%u2019ll do everything you can to help them. %u2022 Make a written record of exactly what has been said keeping to the facts and noting dates and times. %u2022 Report the concern to the local social services team or the police.26