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CBW article on the Irisbus Wing.

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Coach and Bus Week Article April 2006

Irisbus Wing

Irisbus Wing

Spreading Wings
Keep Mobile has done the rounds with accessible minibuses,
and finally settled on some luxury from Spain. Lucy Tennyson reports

Luxury travel by coach has long been distinct from the concept of bus travel. Regular journeys are made by bus, but if you want comfort and room for luggage for longer trips, it’s the comfort that a coach can offer you need.

But what of minibus travel? Take for example, a blind group or disabled club going out for the day – how much comfort does a minibus offer?

The answer from one (community transport) operator Keep Mobile in Wokingham, is clear: “Not enough. Accessible minibuses are generally based on van conversions – and I can’t stand what I regard as converted bread vans,” says Fred Rule, chair of the CT’s management committee.

“We run a lot of outings for our members, and most of them are disabled and wheelchair users. They shouldhave what we all can expect when we travel by coach, that feeling of a quality vehicle offering a comfortable ride, and good views from the windows.”

Keep Mobile is a community transport organisation which has been in operation since early 1992. It operates a fleet of 10 accessible minibuses, the Irisbus Dailybus, which ideally fit the bill when it comes to dial-a-ride, shopping trips and other transport duties around the boroughs of Bracknell and Wokingham.

But another major feature of the charity’s work is the regular outings, which vary from ‘fish and chip’ socials, to day trips down to the coast, a couple of hours away. The community transport scheme makes about 10 of these excursions a month, which are extremely popular among the scheme’s 6,000 members.

Keep Mobile needs to use a 16-seater vehicle, to allow it to operate under the Section 19 Permit system. And while the Dailybus is fine for shorter journeys, it does not have the room or luxury feel that a larger coach would offer. Keep Mobile had for a long time used Mercedes Varios for their outings, but Fred says he found they didn’t have the comfort and reliability he required.

The answer to his problems appeared at the Community Transport Association’s exhibition at GMEX in 2004, where Indcar of Spain was making its first appearance. He had already seen the Wing in a magazine, but hadn’t expected to catch sight of it in the UK.

“Indcar had brought a green left hand drive Wing over from Spain. It really caught my eye. It was such a really good quality vehicle and had a lot of style about it.

“Of course, there were plenty of good accessible minibuses there at the Exhibition, and I could see that they were well made. But at the end of the day, to me, they still look like vans with windows.”

The Wing is a luxury minicoach, seating 22, 24 or 26. It is a common sight on the roads in Spain, but new to the British market. It has just what Fred was looking for – a combination of the luxury feel of a larger coach, with the benefits of smaller size and manoeuvrability.

The Wing is bodybuilt by Indcar, of Arbucies, near Gerona, and is based on the Iveco chassis. Irisbus has opted to use Indcar, as it is a specialist in smalland medium-sized vehicles.

The ball was set rolling about the possibility of an accessible version of the Wing through a conversation between Fred and Gael Queralt, owner of Indcar, who had come over to the UK for the 2004 exhibition,

B.A.S.E were also impressed with what they saw, and shortly after the CTA exhibition approached Indcar to take on the agency in the UK for the Wing. The company took Fred Rule out to Spain to work on the specification for an accessible version of the coach.

“Fred knew what he wanted, says Mike Forshaw, director of B.A.S.E. “We agreed a specification, and Indcar did the rest.”

Mike Forshaw says that the luxury minicoach is a new market they want to break in to. “The Wing is very different from what is currently available,” he adds.

Keep Mobile took delivery of the UK’s first accessible Wing in November 2005. “As an engineer, I can really appreciate the technology behind the Wing,” says Fred. “Good design and build are most important to me. It isn’t a converted van, but a coach built vehicle to a high finish. What I like about it is the space it gives us. We’ve got room for the wheelchairs, and room for plenty of luggage as well.”

The vehicle is good to look at, its styling and finish giving it the appearance of a coach rather than minibus. Although it is fitted with a passenger lift, large folding doors enable it to retain a coachlike appearance when viewed from the rear.

The vehicle is high off the ground, and wide, at 2.4 metres. It has large tinted windows, and overhead luggage racks, as well as room for luggage underneath.

It has been fitted with Unwin tracking, and can take up to seven wheelchairs. Keep Mobile usually opts for a combination of four wheelchairs, and 12 seated passengers.

“I was adamant I wanted a vehicle with air conditioning,” adds Fred. “This is a really big issue for the voluntary sector. Major funders such as the National Lottery regard air conditioning as a luxury. Our customers need it just like anyone else, so I insisted, even if it meant that our grant application was turned down.”

Seven years ago, the National Lottery had agreed to part-fund an earlier vehicle, a Mercedes Vario, at a total cost of £46,000, but Fred says funders are not prepared to support what they regard as luxury vehicles.

Undeterred, and unwilling to give in on a matter of principle – that disabled people deserve the best – Keep Mobile resolved to fundraise the £80,000 needed for the accessible Wing conversion themselves. This they did through a variety of means, varying from coffee mornings and raffles, to profit made on the excursions.

Fred adds. “Someone sitting in an office somewhere might say, you can get a far cheaper 16-seater accessible vehicle. But you’ve got to see it to appreciate the difference. What matters to most CT operators like myself is what we can offer our users.”

On Keep Mobile excursions, 80% are aged over 70, and 55% are wheelchair passengers. They might only go out once or twice a week, and it’s important that they travel in comfort and have a trip they enjoy, he says.

Driver Mike Sherren enjoys driving the Wing. “Everyone comments on the ride and the good suspension. It’s a joy to drive and the passengers love it,” he says. It even has its own name, Victory, after a ‘name the vehicle’ competition.

So far, there have been no major problems with the new vehicle, although the back doors did need adjustment. It’s safe to drive, too, adds Fred. “All our drivers are fully experienced in fire and evacuation procedures. We can get four wheelchairs and everyone else out in two minutes.”

Clockwise from left: Keep Mobile chair Fred Rule. The Association’s Indcar Wing. A passenger lift is fitted to the rear. Happy customers on board the WING.

 

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Keep Mobile

Keep Mobile is a charity registered under the Industrial and Provident Act, and operates across two district council areas, Wokingham and Bracknell. It runs a range of community transport services including dial-a-ride, shopping bus and group hire.

It is run by a management committee made up of wheelchair users and other people involved in accessible transport. Fred Rule is the chair. Membership is open to anyone who is disabled or aged over 70.

Each vehicle does around 1,200km a week, and around 60 passengers travel on the service daily. The scheme has 19 paid part-time drivers and 8 volunteer drivers, all working under Section 19, plus an office staff of five. Drivers are trained to the Community Transport Association’s MiDAS standard.

Its turnover is £400,000 a year, of which it raises nearly a third itself through hosting events, shaking tins in the street and appeals. Fred Rule has been instrumental in developing the project, which is based in converted stable buildings.

A retired engineer, he ‘works’ more or less full-time as a volunteer at the association.

 

Although Keep Mobile is still the only operator of an accessible Wing, the Royal Star and Garter, of the Royal British Legion, are about to take delivery of one, with two more orders in the pipeline.

Fred doesn’t feel he was taking a gamble in ordering a vehicle no one else in the country was operating. “I know we can trust Iveco. I am very familiar with the chassis, and the parts are readily available and economic.” He has good words, too, for B.A.S.E. “They are a family run firm, and they treat their customers well. I would recommend any CT to do what we have done.

“Driving the Wing will bring them into the 21st century. It gives equal accessibility to disabled people with mainstream coaches, and I think that is very important.”

Keep Mobile 0845 3456696

 

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